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Akash Jain

Akash Jain

MSP Program Consultant & Contingent Workforce Specialist

I bring order to complex workforce programs — turning fragmented VMS migrations, multi-vendor pipelines, and global PMO workstreams into scalable, compliant operations that stakeholders can rely on.

Clifton, NJ 07012 862-402-1628 akashjainjobhunt@gmail.com
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About

From IT Recruiting → Enterprise PMO & Contingent Workforce — 14+ years of building programs that perform.

I'm an MSP Program Consultant and Contingent Workforce Specialist with over 14 years of experience across procurement-aligned workforce programs, VMS platforms, and PMO delivery. My career began in technical IT recruiting, where I developed a sharp eye for sourcing, stakeholder alignment, and candidate lifecycle management across niche domains like cybersecurity and cloud engineering.

Over time, I moved into program and account management roles — overseeing $200M+ staffing portfolios, migrating enterprise clients into VMS and HRIS systems (Fieldglass, Beeline, Workday), and building the SOPs and governance frameworks that keep global programs running cleanly.

At SimplifyVMS, I managed 20+ enterprise client portfolios, delivered Power BI dashboards to executive stakeholders, and led onboarding programs that generated $5M+ in new ARR. Most recently at Roche, I serve as a Global Talent Partner — aligning talent acquisition strategy with contingent workforce goals across global business units. I hold CCSE and CPEH credentials, adding a technical precision layer to every program I lead.

Clifton, NJ MSP Program Consulting VMS Platforms PMO Delivery Contingent Workforce Process Standardization English
What I do
  • Manage end-to-end contingent workforce programs from intake through PMO governance
  • Migrate enterprise clients into Fieldglass, Beeline, VNDLY, and Workday
  • Build Power BI dashboards, SLA frameworks, and reporting pipelines
  • Oversee multi-region staffing portfolios with full KPI accountability
  • Lead cross-functional stakeholder alignment across Procurement, HR & TA
How I work
  • Plan: Align stakeholders; define scope, SOPs, and governance
  • Measure: Track fill rates, SLA adherence, vendor compliance
  • Ship safely: UAT checkpoints, stakeholder workshops, phased rollouts
  • Iterate: QBR-driven continuous improvement
  • Document: SOPs, rate card frameworks, escalation playbooks
Toolbox
FieldglassBeelineVNDLY SimplifyVMSZC WebWorkday Salesforce CRMConnectWisePower BI Excel (Advanced)SharePointMicrosoft Teams SlackCCSECPEH
14+
years delivering contingent workforce programs and VMS migrations
100%
client retention across 20+ enterprise accounts at SimplifyVMS
$5M+
new ARR generated through structured cloud client onboarding
$200M+
contingent workforce portfolio managed with 98% KPI compliance
Experience

Career Timeline

Jul 2025
— Present
Global Talent Partner
Roche · On-site, New Jersey, NJ
  • Serve as strategic partner to hiring managers across global business units, aligning talent acquisition strategies with contingent workforce goals and procurement-driven program requirements.
  • Manage the full talent supply chain lifecycle from requisition intake and vendor coordination through onboarding, ensuring compliance, SLA adherence, and operational excellence.
  • Analyze hiring trends and workforce data to deliver actionable insights to senior stakeholders, improving fill rates and workforce efficiency across global programs.
  • Coordinate cross-functional engagement between Procurement, HR, and Talent Acquisition teams to drive process standardization and alignment with global contingent workforce policies.
  • Support documentation and adoption of standardized workflows and SOPs, contributing to global consistency and improved program governance across regions.
Talent Acquisition Contingent Workforce PMO SLA Governance SOPs
Nov 2021
— Jun 2025
Customer Success Manager
SimplifyVMS · Remote, Jersey City, NJ
  • Managed 20+ enterprise client portfolios across IT, healthcare, and manufacturing, overseeing $30M+ in annual contingent workforce spend with 100% client retention.
  • Coordinated end-to-end SOW and staff augmentation program transitions for new client onboarding, aligning Procurement, HR, and Talent Acquisition stakeholders on VMS workflows and SLA requirements.
  • Built and maintained Power BI dashboards to collect, validate, and analyze workforce data; delivered insights to executive stakeholders in monthly and quarterly business reviews.
  • Developed standardized SOPs, process guides, and supplier rate card frameworks, resulting in 25% improvement in SLA adherence across client programs.
  • Spearheaded cloud-focused client onboarding program, acquiring 10 new accounts and generating $5M+ in annual recurring revenue.
  • Led QBRs that drove 15% YoY revenue growth for key accounts through continuous improvement recommendations.
VMS Power BI SOPs Client Retention QBR Staff Augmentation
Nov 2018
— Sep 2021
MSP Program Manager / Account Manager
Workforce LogiQ · Remote
  • Managed $200M+ IT staffing portfolio for enterprise clients including Audible and Fitbit, achieving 98% KPI compliance across contingent workforce programs.
  • Led migration and standardization of VMS workflows (Fieldglass, Beeline) with real-time performance tracking, reducing vendor risk by 40%.
  • Collaborated with IT procurement and HR leaders to document current-state processes, scope future-state operating models, and drive global alignment of contingent workforce policies.
  • Coordinated multiple program workstreams simultaneously, tracking milestones, deliverables, and reporting for PMO governance.
  • Reduced time-to-hire for cybersecurity and cloud migration roles by 20% through improved supplier frameworks and rate card standardization.
Fieldglass Beeline VMS Migration PMO KPI Staff Augmentation
Apr 2018
— Oct 2018
Account Manager
Mac Consultant · Remote
  • Delivered full-cycle account management for IT staffing clients: requirement gathering, candidate sourcing, VMS submissions, and onboarding coordination.
  • Improved client retention by 25% by aligning staffing strategies with emerging trends in networking and cybersecurity workforce needs.
Account Management IT Staffing VMS Cybersecurity Recruiting
2013
— 2018

Earlier Experience

IT Senior Technical Recruiter · Cyberthink
2016 – 2018
IT Technical Recruiter · Collabera
2015 – 2016
IT Technical Recruiter · Aita Consulting Services Inc.
2013 – 2015
Education & Certifications

Academic & Professional Credentials

Graduate Diploma in Computer Applications (3-Year Program)
AIMES · 2012
Certified Cyber Security Expert (CCSE)
Tech Defence
Certified Professional Ethical Hacker (CPEH)
Cyber Octet
Skills & Tools

What I bring to the table

Bridging contingent workforce strategy, VMS operations, and data-driven PMO delivery

Program & Workforce Management
MSP Program ManagementContingent Workforce PMO Project CoordinationSOW Programs Staff AugmentationGlobal / Multi-Region Delivery Stakeholder EngagementVendor Management Transition SupportSLA Governance Process StandardizationEscalation Management
VMS & HRIS Platforms
FieldglassBeeline VNDLYSimplifyVMS ZC WebWorkday ConnectWiseSalesforce CRM VMS MigrationHRIS Integration Data Cleanse & Validation
Data & Reporting
Power BIExcel (Advanced) PowerPointDashboard Design Pivot TablesData Validation KPI TrackingQBR Reporting Workforce AnalyticsForecasting Support
Process & Delivery
SOP DocumentationProcess Mapping Workflow DesignBPR Requirements GatheringPMO Governance Change ManagementStakeholder Workshops UATRoot Cause Analysis Rate Card Standardization
Collaboration & Security
Microsoft TeamsSharePoint SlackZoom Google Workspace CCSE – Certified Cyber Security Expert CPEH – Certified Ethical Hacker
Featured Projects

Selected Work

MSP program management, VMS delivery & workforce operations

Workforce LogiQ
Enterprise VMS Migration & Standardization

Led full Fieldglass and Beeline VMS migration for $200M+ IT staffing portfolio across enterprise clients including Audible and Fitbit.

  • 98% KPI compliance
  • −40% vendor risk
  • −20% time-to-hire
FieldglassBeeline VMS MigrationPMO
SimplifyVMS
Enterprise Client Onboarding & Revenue Growth

Coordinated end-to-end onboarding for 10 new cloud-focused enterprise accounts, aligning Procurement, IT, and HR across VMS workflow setup and SLA frameworks.

  • $5M+ new ARR
  • 100% client retention
  • +25% SLA adherence
VMSSOPs Client OnboardingPower BI
SimplifyVMS
Power BI Workforce Analytics Dashboard

Built centralized Power BI dashboards for executive stakeholders across 20+ enterprise clients — surfacing fill rate trends, SLA performance, and vendor compliance gaps.

  • $30M+ spend tracked
  • +30% client satisfaction
  • +15% YoY revenue growth
Power BIKPI Reporting QBRAnalytics
Roche
Global Talent Supply Chain Optimization

Managing full talent supply chain lifecycle across global business units — from requisition intake and vendor coordination through onboarding and PMO governance reporting.

  • Ongoing — metrics in progress
Global PMOTalent Acquisition SOPsSLA Governance
Workforce LogiQ
Contingent Workforce SOP & Policy Standardization

Documented current-state processes, scoped future-state operating models, and drove global alignment of contingent workforce policies across procurement and HR stakeholders.

  • Multi-region delivery
  • Cross-functional workshops
SOP DesignProcess Mapping BPRStakeholder Alignment
Freelance / Multi-Client
Rate Card & Supplier Framework Design

Developed standardized supplier rate card frameworks and escalation processes across multiple client programs, improving vendor consistency and protecting margins.

  • IT, healthcare & manufacturing
Rate CardsVendor Management ProcurementStaff Augmentation

If you're looking for someone who can bridge contingent workforce strategy, VMS operations, and PMO delivery — let's connect.

Let's Work Together
linkedin.com/in/akash-jain akashjainjobhunt@gmail.com 862-402-1628 Download Resume