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Akash Jain

Akash Jain

MSP Program Consultant & Contingent Workforce Specialist

I bring order to complex workforce programs - turning fragmented VMS migrations, multi-vendor pipelines, and global PMO workstreams into scalable, compliant operations that stakeholders can rely on.

Clifton, NJ 07012 862-402-1628 akashjainjobhunt@gmail.com
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About

From IT Recruiting → Enterprise PMO & Contingent Workforce - 14+ years of building programs that perform.

I'm an MSP Program Consultant and Contingent Workforce Specialist with over 14 years of experience across procurement-aligned workforce programs, VMS platforms, and PMO delivery. My career began in technical IT recruiting, where I developed a sharp eye for sourcing, stakeholder alignment, and candidate lifecycle management across niche domains like cybersecurity and cloud engineering.

Over time, I moved into program and account management roles - overseeing $200M+ staffing portfolios, migrating enterprise clients into VMS and HRIS systems (Fieldglass, Beeline, Workday), and building the SOPs and governance frameworks that keep global programs running cleanly.

At SimplifyVMS, I managed 20+ enterprise client portfolios, delivered Power BI dashboards to executive stakeholders, and led onboarding programs that generated $5M+ in new ARR. Most recently at Roche, I serve as a Global Talent Partner - aligning talent acquisition strategy with contingent workforce goals across global business units. I hold CCSE and CPEH credentials, adding a technical precision layer to every program I lead.

Clifton, NJ MSP Program Consulting VMS Platforms PMO Delivery Contingent Workforce Process Standardization English
What I do
  • Manage end-to-end contingent workforce programs from intake through PMO governance
  • Migrate enterprise clients into Fieldglass, Beeline, VNDLY, and Workday
  • Build Power BI dashboards, SLA frameworks, and reporting pipelines
  • Oversee multi-region staffing portfolios with full KPI accountability
  • Lead cross-functional stakeholder alignment across Procurement, HR & TA
How I work
  • Plan: Align stakeholders; define scope, SOPs, and governance
  • Measure: Track fill rates, SLA adherence, vendor compliance
  • Ship safely: UAT checkpoints, stakeholder workshops, phased rollouts
  • Iterate: QBR-driven continuous improvement
  • Document: SOPs, rate card frameworks, escalation playbooks
Toolbox
FieldglassBeelineVNDLY SimplifyVMSZC WebWorkday Salesforce CRMConnectWisePower BI Excel (Advanced)SharePointMicrosoft Teams SlackCCSECPEH
14+
years delivering contingent workforce programs and VMS migrations
100%
client retention across 20+ enterprise accounts at SimplifyVMS
$5M+
new ARR generated through structured cloud client onboarding
$200M+
contingent workforce portfolio managed with 98% KPI compliance
Experience

Career Timeline

Jul 2025 – Present
Global Talent Partner
Roche · On-site, New Jersey, NJ
  • Manage day-to-day operations of global contingent labour program across business units, working directly with MSP and procurement partners to deliver a strong user experience.
  • Act as subject matter expert to hiring managers and stakeholders, advising and influencing on program deliverables and expanding coverage to new business units.
  • Identify process improvement opportunities through performance reviews and drive standardized workflows across Procurement, HR, and Talent Acquisition.
  • Provide proactive support to end users, resolving program queries across processes, systems, and the organization.
MSP Oversight Contingent Labour Procurement Partnership Process Improvement Stakeholder Management
Nov 2021 – Jun 2025
Global Program Manager
SimplifyVMS · Remote, Jersey City, NJ
  • Ran day-to-day operations of global contingent labour program for 20+ enterprise clients across multiple regions, with direct oversight of MSP and supplier performance to drive a positive user experience.
  • Acted as SME to expand and enhance program into new countries and business units, aligning procurement, HR, and stakeholder requirements.
  • Led strategic performance reviews with suppliers, identified improvement opportunities, and built prioritized plans for process improvement and innovation, lifting SLA adherence 25%.
  • Developed and delivered program training, awareness sessions, and communication campaigns supporting existing needs and new initiatives, driving adoption across cross-functional teams.
  • Built strong internal stakeholder relationships, becoming a trusted advisor who influenced through complexity and ambiguity and resolved complex, cross-functional issues.
  • Served as primary escalation point for program incidents and queries, managing each to conclusion and interfacing back to internal businesses and stakeholders.
  • Monitored and measured day-to-day managed performance through Power BI reporting, championing supplier value and program ROI to leadership.
Global Program Management MSP Oversight Supplier Performance Reviews Power BI Change Management Escalation Resolution
Nov 2018 – Sep 2021
MSP Program Manager / Account Manager
Workforce LogiQ · Remote
  • Managed a $200M+ global contingent labour and staff augmentation portfolio for enterprise clients across regions, at 98% KPI compliance.
  • Provided direct oversight of MSP and staffing suppliers, running performance reviews, standardizing processes, and reducing supplier and program risk 40%.
  • Partnered with procurement and HR leaders to document current-state processes, design user-centric future-state operating models, and align global program policies.
  • Led change management and process adoption through stakeholder workshops and tool onboarding across a multi-cultural, international environment.
  • Directed a team of 8 coordinators, tracking milestones, deliverables, and reporting across concurrent program workstreams.
Global Contingent Labour MSP Oversight Supplier Management KPI Compliance Change Management Team Leadership
Apr 2018 – Oct 2018
Account Manager
Mac Consultant · Remote
  • Delivered full-cycle account and program coordination for staffing clients, improving client retention 25% through proactive stakeholder engagement.
Account Management Program Coordination Client Retention Stakeholder Engagement
2013 – 2018

Earlier Experience

IT Senior Technical Recruiter · Cyberthink
2016 – 2018
IT Technical Recruiter · Collabera
2015 – 2016
IT Technical Recruiter · Aita Consulting Services Inc.
2013 – 2015
Education & Certifications

Academic & Professional Credentials

Graduate Diploma in Computer Applications (3-Year Program)
AIMES · 2012
Certified Cyber Security Expert (CCSE)
Tech Defence
Certified Professional Ethical Hacker (CPEH)
Cyber Octet
Skills & Tools

What I bring to the table

Bridging contingent workforce strategy, VMS operations, and data-driven PMO delivery

Program & Workforce Management
MSP Program ManagementContingent Workforce PMO Project CoordinationSOW Programs Staff AugmentationGlobal / Multi-Region Delivery Stakeholder EngagementVendor Management Transition SupportSLA Governance Process StandardizationEscalation Management
VMS & HRIS Platforms
FieldglassBeeline VNDLYSimplifyVMS ZC WebWorkday ConnectWiseSalesforce CRM VMS MigrationHRIS Integration Data Cleanse & Validation
Data & Reporting
Power BIExcel (Advanced) PowerPointDashboard Design Pivot TablesData Validation KPI TrackingQBR Reporting Workforce AnalyticsForecasting Support
Process & Delivery
SOP DocumentationProcess Mapping Workflow DesignBPR Requirements GatheringPMO Governance Change ManagementStakeholder Workshops UATRoot Cause Analysis Rate Card Standardization
Collaboration & Security
Microsoft TeamsSharePoint SlackZoom Google Workspace CCSE – Certified Cyber Security Expert CPEH – Certified Ethical Hacker
Featured Projects

Selected Work

MSP program management, VMS delivery & workforce operations

Workforce LogiQ
Enterprise VMS Migration & Standardization

Led full Fieldglass and Beeline VMS migration for $200M+ IT staffing portfolio across enterprise clients including Audible and Fitbit.

  • 98% KPI compliance
  • −40% vendor risk
  • −20% time-to-hire
FieldglassBeeline VMS MigrationPMO
SimplifyVMS
Enterprise Client Onboarding & Revenue Growth

Coordinated end-to-end onboarding for 10 new cloud-focused enterprise accounts, aligning Procurement, IT, and HR across VMS workflow setup and SLA frameworks.

  • $5M+ new ARR
  • 100% client retention
  • +25% SLA adherence
VMSSOPs Client OnboardingPower BI
SimplifyVMS
Power BI Workforce Analytics Dashboard

Built centralized Power BI dashboards for executive stakeholders across 20+ enterprise clients - surfacing fill rate trends, SLA performance, and vendor compliance gaps.

  • $30M+ spend tracked
  • +30% client satisfaction
  • +15% YoY revenue growth
Power BIKPI Reporting QBRAnalytics
Roche
Global Talent Supply Chain Optimization

Managing full talent supply chain lifecycle across global business units - from requisition intake and vendor coordination through onboarding and PMO governance reporting.

  • Ongoing - metrics in progress
Global PMOTalent Acquisition SOPsSLA Governance
Workforce LogiQ
Contingent Workforce SOP & Policy Standardization

Documented current-state processes, scoped future-state operating models, and drove global alignment of contingent workforce policies across procurement and HR stakeholders.

  • Multi-region delivery
  • Cross-functional workshops
SOP DesignProcess Mapping BPRStakeholder Alignment
Freelance / Multi-Client
Rate Card & Supplier Framework Design

Developed standardized supplier rate card frameworks and escalation processes across multiple client programs, improving vendor consistency and protecting margins.

  • IT, healthcare & manufacturing
Rate CardsVendor Management ProcurementStaff Augmentation

If you're looking for someone who can bridge contingent workforce strategy, VMS operations, and PMO delivery - let's connect.

Let's Work Together
LinkedIn akashjainjobhunt@gmail.com 862-402-1628 Download Resume